At Ronin Communications, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us through our website, services, or communications.
1. Information We Collect
We may collect the following types of personal data:
- Name, email address, phone number, and other contact information
- Business or company details
- Information you voluntarily provide through contact forms, newsletter sign-ups, or consultations
- Appointment Information
- Website usage data through cookies and analytics tools (e.g., IP address, browser type, pages visited)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide services
- Send relevant updates, newsletters, or marketing materials (with your consent)
- Send SMS reminder and updates
- Confirm and manage appointments
- Provide customer support
- Communicate with you about relevant information related to appointments
- Improve our website and user experience
- Fulfill legal and regulatory requirements
3. SMS & Text Messaging
By booking an appointment through our scheduling calendar, you consent to receive SMS messages from us. These may include:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Follow-up messages
Message frequency may vary. You can opt out at any time by replying STOP. For assistance, reply HELP. Standard message and data rates may apply.
We will never share, sell, or rent your phone number to third parties for marketing purposes.
4. Your Data is Safe With Us
We take your privacy seriously. We also take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Your personal data:
- Will never be sold, rented, or shared with third parties for commercial purposes
- Is stored securely using industry-standard safeguards
- Is only accessible to authorized personnel for the purposes described above
- May only be shared with trusted service providers as necessary to deliver our service (e.g., scheduling or messaging tools), and only under strict confidentiality agreements.
5. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and gather analytics. You can control your cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletions of your data
- Withdraw consent for certain uses
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at justin.smith@ronincomms.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Ronin Communications About Privacy Policy Questions
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Ronin Communications
4688 Abbott Ct, Woodbridge, VA 22193
justin.smith@ronincomms.com
(571) 989-2273