Map
Strategy first: your ideal customer, your offer, your competitors and an honest look at what's working.
If you've hired a marketing agency or two and still don't have a marketing plan, the problem may not be the agency. Agencies execute campaigns. What most owner-led businesses are missing is someone senior who decides which campaigns should exist and owns the results.
| Typical marketing agency | Ronin | |
|---|---|---|
| Who you work with | An account manager, with senior people at the pitch | The founder, every time |
| Strategy | Built around the services the agency sells | Built around your business and what it's worth |
| Scope | Campaigns and deliverables | The whole marketing function |
| Reporting | Activity: posts, clicks, impressions | Pipeline: leads, conversations and customers by source |
| Your other vendors | Often seen as competition | Directed and held accountable |
| Who owns the accounts | Sometimes the agency | Always you |
Most businesses sit on a list of past customers and leads they never talk to. Email and lifecycle marketing turns that list into repeat business, referrals and reviews: welcome sequences for new leads, follow-ups after quotes, check-ins with past customers, and timely offers. It's part of the Grow stage of every engagement. See email and lifecycle marketing.
Strategy first: your ideal customer, your offer, your competitors and an honest look at what's working.
The foundation: brand, website, Google Business Profile, CRM and tracking.
The channels that fit: search, paid media, email and outbound.
Turning up what works and building the assets that compound.
Agencies tend to start at Grow, because that's where the billable campaigns are. Skipping the foundation is why so many agency engagements stall.
Ronin is a fractional CMO engagement, not an agency retainer. Engagements run $2,500 to $10,000 a month, priced by scope and outcomes, not hours. That's an experienced CMO for about what you'd pay a social media manager, with the hands-on work included.
"He views marketing through the lens of enterprise value and M&A readiness, not just clicks or impressions. He builds transferable infrastructure that reduces founder dependency and actually compounds a business's valuation multiple."
Clayton Joyner, mastermind peer
I'm Justin Smith, founder of Ronin Communications. I spent more than 20 years in strategic communications and marketing for the federal government and run an M&A advisory practice alongside Ronin. Ronin is based in Woodbridge, Virginia, and works with owners nationwide.
No. Ronin is a fractional CMO practice. I own the strategy and do much of the hands-on work, but the relationship is marketing leadership, not a campaign retainer.
Yes. If it's doing good work, I'll direct it and hold it accountable. If it isn't, I'll tell you.
Both. Strategy, plus local SEO, SEO and AEO, websites, paid media and email in-house.
Ronin's engagements run $2,500 to $10,000 a month depending on scope, priced by outcomes rather than hours.